KEEN Women's Presidio II Waterproof Hiking Shoes - Lightweight & Breathable for Outdoor Adventures, Trail Walking & Travel

These are perhaps the MOST comfortable shoe I've ever worn. The insoles -- if you get one of the pairs that actually have the leather insole -- have a great shape if you want arch suppert and overall great insole support. If you end up with a pair with the yellow insoles, you might be disappointed. I ended up with one pair of each to try on. There seems to be no way of knowing which kind you'll be sent. From other reviews, it seems like this is something that happens commonly. Both kinds of insole are removable. Curious as to why the pairs felt so distinctly different, I removed the insoles. The pair with the leather insoles have a yellow layer sewn into the shoe that has give and softness to it. The pair with the yellow insole have a hard white layer there. It's not just the removable insole that is very different and highly affects the feel and comfort of the shoe. The manufacture of the shoe itself is very different. You will most likely won't get the same comfort level with the pair that comes with the yellow insole even if you put in a better insole. Putting the leather insole into the shoe with the hard inside wasn't even the same feel and comfort. The difference in the insole (and I assume overall manufacture of the shoe) is a Keen thing, not an Amazon seller thing. I checked Keen's official website, and they picture the yellow insoles. Some other online "official" Keen retailers picture the leather insoles. The shoe tags show that the country of manufacture is the same. The model numbers are ALMOST the same... but not. The change in the manufacture of this shoe is not a good thing. If you order these shoes, I'd recommend buying from a listing that offers free returns. If you get a pair with the yellow insoles and are dissatisfied, you could return those and reorder in the hopes you'll get a pair with the leather insoles the next time. I don't think this issue is the fault of the seller. (Mine were both sold and shipped by Amazon.) I think it's probably that the seller has a stock that includes the old and the new manufacture batches and reasonably wouldn't know unless they were to open each box before they ship the shoes to the buyer. The pair with the softer part sewn into the shoe and the leather insoles get a solid 5 stars from me. The pair with the hard white part sewn into the shoe and the yellow insoles get a generous 2 stars from me.